Generative AI · RAGSenior Product Manager·Dec 2024 – Present
Oracle Digital Assistant — OACS GenAI Adoption
A RAG-based, AI-powered self-help platform letting users interact with business applications through natural conversation — a unified, conversational alternative to navigating workflows and documentation.
- RAG architecture grounded on Oracle product knowledge sources.
- Conversational self-service across multiple Oracle Retail applications.
- Drives adoption of AI inside enterprise retail workflows.
Enterprise SaaS · Supply ChainSenior Product Manager·Oct 2025 – Present
Merchandising Foundations Cloud System (RMFCS)
Oracle Retail Merchandising Foundation Cloud Service — the system of record for enterprise retail. A heavy-duty transactional engine for foundational data, supply chain, financial ledgers and a single global inventory view.
- System-of-record for foundational retail data.
- Coordinates supply chain and financial ledgers.
- Single, true global inventory view.
Order Lifecycle · D2CSenior Product Manager·May 2018 – Nov 2025
Order Management / Order Orchestration
Oracle Retail Order Administration Cloud Service — the module that runs the execution and lifecycle of direct-to-consumer orders, exception handling, customer touchpoints and end-to-end fulfilment.
- Manages order exceptions and direct customer touchpoints.
- Owns transaction execution from creation to shipping.
- Integrated with the broader Oracle Retail Order Management Suite.
Commerce · ATGQA Lead·May 2015 – May 2017
Converged Commerce (RXM)
An ATG-based e-commerce application extended to integrate with Oracle Retail apps including X-Store POS and ORCE — delivering unified product experiences, consistent data views and shared execution components.
- Modules: BCC merchandising, customer, loyalty, cart, account, inventory, orders.
- ORMS migration: merchandise hierarchy, item, inventory, location.
- ORPM migration: pricing, promotions, clearance.