About
A product leader at the intersection of AI, Retail and Enterprise SaaS.
15 years of industry experience across Product Management, Quality Engineering and Digital Transformation. Focused on applying AI and emerging technologies to create practical solutions for complex business challenges that improve customer experience and drive business transformation.
Profile
I'm Pawan Roy, a Senior Product Manager at Oracle Retail. Over 15 years I've moved from quality engineering into product management — and now into the AI adoption group within Oracle Retail, where I lead enterprise AI initiatives.
I work across the full lifecycle: discovery and ideation with customers, design and prototyping with UX, FSDs and JIRA with engineering, release governance, adoption, documentation and production support. The goal is always the same — turn complex business problems into practical, intelligent software.
My focus areas are generative AI agents, RAG-based assistants, OCI AI Services integration, prompt engineering and intelligent workflow automation across Oracle Retail Merchandising, Order Management, and Commerce.
Expertise
AI Product Strategy
Leading enterprise AI initiatives within Oracle Retail — from generative agents to RAG-based assistants and OCI AI Services integration.
Enterprise SaaS
Oracle Retail Merchandising, Order Management, Oracle Commerce (ATG) and the Oracle Digital Assistant — shipping at scale.
Intelligent Automation
Workflow automation, prompt engineering, GPT assistants and Codex agents that deliver measurable business outcomes.
Discovery & Delivery
Discovery, ideation, UX collab, FSDs, JIRA, backlog enrichment, release governance, adoption and support triage.
Tools & technologies
AI
- OCI AI Services
- Oracle Nitro
- OpenAI Codex
- ChatGPT
- Gemini
- SharePoint
Platforms
- JIRA
- Confluence
- Adobe XD
- HTML
- Bug DB
- Oracle Commerce (ATG)
Tools
- SOAP UI
- WinSCP
- Putty
- POSTMAN
- SQL Developer
Education
Bachelor of Engineering, Information Science
Visvesvaraya Technological University (VTU)